Privacy Policy

Tours and Shuttles, located at Eva Besnyostraat 12, 1086KR Amsterdam, is responsible for the processing of personal data as described in this privacy statement.

Contact details:
https://toursandshuttles.com
Eva Besnyostraat 12, 1086KR Amsterdam
+31641965850

Personal data we process

Tours and Shuttles processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

  • First and last name
  • Internet browser and device type
  • Phone number
  • Email address
  • IP address
  • Data about your activities on our website

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without that permission, please contact us via info@toursandshuttles.com, and we will delete this information.

Tours and Shuttles processes your personal data for the following purposes

  • To be able to call or email you if this is necessary to perform our services
  • To deliver goods and services to you
  • Tours and Shuttles analyzes your behavior on the website to improve the website and tailor the offer of products and services to your preferences.

Automated decision-making

Tours and Shuttles does not use automated decision-making.

How long we retain personal data

Tours and Shuttles does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention period for personal data: 24 months.

Sharing personal data with third parties

Tours and Shuttles does not share personal data with third parties.

Cookies, or similar techniques, that we use

Tours and Shuttles uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Tours and Shuttles uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. We also place cookies that keep track of your browsing behavior so that we can offer customized content and advertisements.

Upon your first visit to our website, we already informed you about these cookies and asked for your consent to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings. For an explanation, see: https://veiliginternetten.nl/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below is an overview:

Cookie Party Function Retention period
_ga Google Analytics Identifies unique users via a randomly generated number 2 years
_gid Google Analytics Identifies a user session 24 hours
_gat / _gat_UA-* Google Analytics Limits the number of requests to Google Analytics (throttling) 1 minute
_ga_<ID> Google Analytics 4 Stores session and engagement data (GA4) 2 years

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw any consent for data processing or to object to the processing of your personal data by Tours and Shuttles and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization named by you.

You can send a request for access, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@toursandshuttles.com.

To ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Tours and Shuttles also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Tours and Shuttles takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@toursandshuttles.com.